Reviews for Maintenance and Repair of Sprinkler Systems in Cincinnati
Removed, my backflow pipe from outside. Arrived on time and did the job quickly and accurately. No mess left. Definitely recommend.
Timely arrival of technician who quickly winterized our irrigation system. He was very pleasant and professional, and a familiar face who knew our system well.
Great company. Always consistent and easy to schedule and work with. I highly recommend.
We used TriState Water Works to Turn off Sprinkler Systems today. Alec did a thorough and outstanding job!!
We've worked with TriState for probably 10 years and they've been fantastic. Knowledgeable, high quality, just good people. We appreciate them even more because we'd had some really poor experiences with a few other irrigation firms that were undependable or poor quality work. Every person at TriState really wants us to be happy customers. They go above and beyond. Last year, we needed extensive rework in our backyard because some lines were destroyed during another company's drainage repairs. TriState's owner, Sean, made special trips to work with the other company to sequence and coordinate the reinstall, even on his days off. The team actually made the whole system better than it was before. Every person on the team is knowledgeable and cares. This is not the case with the other companies we used to use. Highly recommend.
In 2022, the company we had used for irrigation services closed. So, I needed to find a new service provider and I found TriState Water Works through a Google Search. I called them and was immediately impressed by their professionalism and their online account tools. They kept me informed via email, showed up on time, performed the work perfectly and even squeezed our neighbor into their schedule. If you need an irrigation company, I highly recommend TriState Water Works.
Timily and good service. It is very easy and convenient to make an appointment.
1st class service in every area. The service tech was a greatrepresentative for TriState. More companies should operate this way. Five stars for Matthew your tech.
Another great Job by TriState Waterworks & Tim!You can't go wrong with Tristate Waterworks. Always helpful. Sean & the team go out of their way to make sure you have what you need and any questions answered.
Matthew was really great, knowledgeable, friendly yet professional. Could not ask for more.
Garrett did a great job winterizing my irrigation system at a great price. Definitely will use them again!
I manage a house and two offices for a Cincinnati company. At some point, I think I've worked with everyone at TriState Water Works. I don't have a negative thing to say about any of the employees or the owner Sean. They're always friendly, positive, prompt, respectful, knowledgeable and efficient. TriState handles my irrigation for the two offices and a massive lighting system for the house. Rebecca, in the office, is always on the ball and reaching out to schedule my startups and winterizations before I'm even thinking about it. Those always go smoothly. TriState installed our landscape lighting system and, while it hasn't always worked perfectly (did I mention it's massive and the electric is the yard is a nightmare to boot), Eric stays on top of any repairs and adjustments and gets things back on track. I appreciate all the time and concern he spends on the lighting.One last thing that always impresses me is how well all of the employees speak of Sean and vice versa. I think happy employees lead to happy customers. It's definitely been my experience.
. We met Matthew today who is newer to the team and he was over the top helpful. He was prompt, helped with water pressure issues and came up with a plan for spring to ensure all areas of the lawn/garden will be reached. Tri state water is a company that cares about the customer. What a great feeling in today’s world where that appears to be hard to find. Very responsive, very helpful and very fair in pricing. I highly recommend them for any of your irrigation system needs
Great job fixing our sprinkler system. Hard working and completed work at quoted the price. Matther Meredith is hard working and very professional.
TriState Water Works does a great job caring for my sprinkler system each year.
I wanted to tell you about an exceptional young man who came to my house today. His name is Garrett and he was very knowledgeable, polite and professional! It was refreshing to have someone out that liked their job and did a great job taking care of my issues. I was very pleased and would have him back anytime! Tammie I
Most responsive and professional business we deal with in maintaining our property.
A great company that does a very professional job.Been using them for many years. They are the BESTFantastic company. ERIC IS THE GREATEST !!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have been a customer of Tri State Waterworks for more than ten years. They do wonderful work. Very knowledgeable, professional and do excellent work. I enjoy working with Matthew, their technician to refine the irrigation system to ensure lawn and shrubs are properly watered. I highly recommend Tri State Waterworks!
We have used the services of TriState Water Works for several years for our irrigation system and have always had outstanding and very prompt service. The system has been in place for many years and has developed a few aging problems, which I can personally relate to, however Garrett Wilson's visit today to perform and provide a thorough inspection gave it a new life! Garrett was very professional, timely, and clearly knows his business, a pleasure to work with. In addition to the inspection and suggestions to resolve some issues that have arisen over the years, Garrett was able to very quickly make a couple of repairs to bring the system back into usefulness during this visit. We are looking forward to his return to make further repairs and upgrades. Thank You TriState Water Works for continuing to staff with outstanding people like Garrett.