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Our Services
Services for Sprinkler Systems in Cincinnati, NKY, Mason, and Surrounding Areas
About TriState Water Works
TriState Water Works is a Cincinnati sprinkler system repair and maintenance company. We are known for our Prompt & Proven Sprinkler Service.
Reviews for Maintenance and Repair of Sprinkler Systems in Cincinnati
Michael M.
Job done right the first time. Dependable friendly service.
Response from the owner: Thanks bro!
Donnie B.
We used TriState Water Works to replace a backflow device. It had broken and shot over 3000 gallons of water out. Tim did a great job!!
Response from the owner: It's great to hear you had a positive experience with TriState Water Works, Donnie! We're glad that Alec provided outstanding service for your sprinkler system turn off. Thank you for taking the time to share your experience, and we hope to continue providing excellent service to you in the future.Sean
Tim T.
TriState Water Works has been the only company I used for start up, winterizing and general maintenance for 8 years. Outstanding team...Thanks Tim and Tyler
Richard B.
Great company! Great communication! On time and efficient. Chad who serviced the property did a great job! Thank you!
Karen P.
Tyler did a great job of listening, fixing a few items that needed correcting and suggesting helpful changes to a head to give us better coverage. TriState has been our provider for years, we appreciate how knowledgeable the team is.
Patty B.
Chad was the best! Happy to be at our home. Very knowledgeable and spent a lot of time assessing our sprinkler system. What I’ve liked best was that he gave us options on what we needed to do currently and then suggestions for the future!
Innis O.
Chad was very professional ,punctual , addressed all concerns, and made necessary repairs.
Joseph M.
What an excellent experience!! – very polite, on time, answered all of my questions and overall great team!!!!Very reasonable on price as well. The portal made it extremely easy to pay the invoice as well.After my 25 year old irrigation company went out of business, I have now found a new gem!!Fransciso (and his trainee) and Tyler were extremely helpful making this go seamlessly!!!addendum,Chad came back and found a leaky head - great customer service and great to work with
Chris D.
Chad was superb. Very helpful, hard working and friendly. Impressed.
Judy M.
I have had many technicians over the years but today this young man named Chad did an excellent job over and beyond all others . He was pleasant, professional and did the job in this extremely hot temps. Kudos to Chad!! Thank you for a job well done !!!!
Anne R.
Best customer service I’ve received in 5 years regarding my sprinkler system. Ask for Luke he spoke to me and not at me. Asked me to share my thoughts and request before working with me on suggestions and not trying to sales pitch me.Hope the company keeps their employees happy because they have good people. Taylor is also very responsive.
Response from the owner: Hi Anne,Thank you for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience with our customer service. Luke and Taylor are truly valuable members of our team, and your kind words highlight their dedication to our customers. We appreciate your feedback and will ensure we keep our talented team happy. Thank you for choosing us for your sprinkler system needs!Best regards, Rebecca, VP
Julie B.
Chad was very knowledgeable and efficient 😎
Response from the owner: Hi Julie,Thank you for your fantastic 5-star review! We're pleased to hear that Chad provided you with knowledgeable and efficient service. Your feedback is greatly appreciated. If you need anything else, don't hesitate to reach out!Rebecca
Daniel H.
Chad was great. On time, knowledgeable, and friendly.
Response from the owner: Hi Daniel,Thank you for the 5-star review! We're delighted to hear that Chad provided you with timely, knowledgeable, and friendly service. Your positive feedback means a lot to us. If you need any further assistance, please don't hesitate to reach out!Best regards,TriState Water Works Team
Greg C.
After struggling with another company, I switched to TriState Water Works this year for my sprinkler system servicing. Today TriState turned on my system, walked me through everything, answered all of my questions - they were very professional (communication was great, I even got a text this morning telling me they were on their way). Both the technicians, Chad and Tim, were very skilled and knew what they were doing.
Response from the owner: Hi Greg,Thank you for your fantastic 5-star review! We're thrilled to hear that you had a positive experience with TriState Water Works for your sprinkler system servicing. It's great to know that Chad and Tim provided professional, skilled service and excellent communication. We appreciate your feedback and look forward to continuing to serve you!Best regards, The TriState Water Works Team
Luis Pedro S.
Chad opened my sprinklers this season and I had a great experience. He was good at explaining things that were needed beyond regular opening (broken sprinklers) and patient at explaining me different questions I had
Response from the owner: Hi Luis Pedro,Thank you for your wonderful 5-star review! We're delighted to hear that you had a great experience with Chad while opening your sprinklers this season. Providing clear explanations and being patient with questions are important aspects of our service, and we're glad Chad delivered on both fronts. If you have any further questions or need assistance, feel free to reach out anytime.Best regards, The TriState Water Works Team
Lauren
Chad was on time with restarting our irrigation and very professional. He even turned some of the sprinkler heads and put our sprinkler system on a schedule for us. Great job!
Response from the owner: Hi Lauren,Thank you for the fantastic 5-star review! We're thrilled to hear that Chad provided you with professional and punctual service. Adjusting the sprinkler heads and setting up a schedule for you are all part of our commitment to excellent service. We appreciate your feedback and are here to help with any further needs you may have.Thanks Sean
Audrey C.
As usual, I received great, personalized service by TriState Water Works at my sprinkler startup appointment. All of the staff that has come over the past 5 years has been thorough and well-equipped with what they needed to get my system running. Chad Parsell took care of us today and we were in great hands!
Response from the owner: Hi Audrey,Thank you for your wonderful 5-star review! We're delighted to hear that you've consistently received great, personalized service from TriState Water Works over the past 5 years. It's fantastic to know that Chad took care of you during your recent sprinkler startup appointment. We appreciate your loyalty and look forward to continuing to provide excellent service for years to come!The TriState Water Works Team
Wayne W.
Francisco did a great job. Efficient, professional and very conscientious. Fixed the leak problem.
Response from the owner: Hi Wayne,Thank you for the fantastic 5-star review! We're thrilled to hear that Francisco provided you with efficient, professional, and conscientious service, and that he successfully fixed the leak problem. Your feedback is greatly appreciated. If you ever need further assistance, please don't hesitate to reach out!Sean
Jim A.
1st class service in every area. The service tech was a greatrepresentative for TriState. More companies should operate this way. Five stars for Chad your tech.
Response from the owner: Thank you so much for taking the time to leave such a glowing five-star review of our services, and for your kind words about Matthew, our service tech! We are thrilled to hear that you had a first-class experience with us in every area.At TriState, we pride ourselves on delivering top-notch service and exceptional customer experiences, and it's truly heartening to know that we met and exceeded your expectations. Matthew is indeed an outstanding representative of our team, and your recognition of his dedication and professionalism means the world to us.Your feedback inspires and motivates us to continue operating at the highest standard, and we are grateful for the trust you have placed in us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.Thank you for choosing TriState, and once again, for your fantastic review!
Ann S.
Chad arrived on time, was professional and got our system up and running quickly.
Response from the owner: Thank you for the five star review, Chad will be so excited to know that his service met your epectations. Thank you so much!Sean
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