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TriState Water Works Reviews: Cincinnati’s Lawn Sprinkler Company
We’re the lawn sprinkler company who truly loves our customers, and we are honored to be highly-rated in our customer reviews.
Based on 174 reviews
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Based on 98 reviews
Great job fixing our sprinkler system. Hard working and completed work at quoted the price. Matther Meredith is hard working and very professional.
TriState Water Works does a great job caring for my sprinkler system each year.
I wanted to tell you about an exceptional young man who came to my house today. His name is Garrett and he was very knowledgeable, polite and professional! It was refreshing to have someone out that liked their job and did a great job taking care of my issues. I was very pleased and would have him back anytime! Tammie I
Most responsive and professional business we deal with in maintaining our property.
A great company that does a very professional job.Been using them for many years. They are the BESTFantastic company. ERIC IS THE GREATEST !!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have been a customer of Tri State Waterworks for more than ten years. They do wonderful work. Very knowledgeable, professional and do excellent work. I enjoy working with Matthew, their technician to refine the irrigation system to ensure lawn and shrubs are properly watered. I highly recommend Tri State Waterworks!
We have used the services of TriState Water Works for several years for our irrigation system and have always had outstanding and very prompt service. The system has been in place for many years and has developed a few aging problems, which I can personally relate to, however Garrett Wilson's visit today to perform and provide a thorough inspection gave it a new life! Garrett was very professional, timely, and clearly knows his business, a pleasure to work with. In addition to the inspection and suggestions to resolve some issues that have arisen over the years, Garrett was able to very quickly make a couple of repairs to bring the system back into usefulness during this visit. We are looking forward to his return to make further repairs and upgrades. Thank You TriState Water Works for continuing to staff with outstanding people like Garrett.
Matthew was amazing! Very knowledgeable and professional!
We have been using TriState now for several years and are very satisfied. They are always professional and prompt. We took advantage of the complementary system inspection special. It was a pleasure to work with Garrett who was able to fix a few minor issues. We highly recommend them for your sprinkler maintenance and repair needs.
Great people, know there staff is a pleasure to work with! Tim is a seasoned employee who is able to solve and fix some of the most challenging issues. It is a pleasure to work with Tim and TriState Water Works.
Tim did a fantastic job fixing our sprinkler system. Professional, explained all steps, protected our lawn … and everything with a smile!!
I was having trouble with some zones of my irrigation not working. Also, rain sensor wasn't working.Technician arrived at scheduled time and quickly diagnosed the issues. Modules in control box were quickly removed, cleaned, and reinstalled, solving the problem with nonworking zones. Rain sensor just needed new batteries. Overall, less than 30 minutes to get things going as good as new. Technician was courteous and professional. I had anticipated possibly having to get a new control panel, but it turned out to be an inexpensive fix.
We've used Tristate water works for several years and wouldn't use anyone else. Excellent customer service and they do great work.
I always get great service from TriState Water Works. The employees are friendly and do great work. I highly recommend them.
As usual the TriState service was excellent. Easily made an appointment over the phone. The Technician arrived 4 hours early, was already in the area doing other services and was able to do ours as well. Very courteous, efficient, knowledgeable. TriState continues to be an excellent service and well worth the money.
Matthew installed drip in 7 flower pots in my front yard. He was very friendly and made sure I had it done the way I wanted. The price was very reasonable. I recommend them.
Tri-State Water Works have been so reliable for the many years I've been using them. I am especially grateful for their responsiveness when we have had an issue with our sprinkler system. This last time they came out immediately and worked to resolve the problem so quickly. I was very impressed by their quality of service.
Always professional and always on time. Great crew.
Timely, friendly service that I have relied on for many years. With this visit, he repaired a broken PVC water line against the house and replaced it with copper to eliminate the chance of it cracking again due to settling/erosion.
David Lisa V.
Sean’s employees are always friendly, timely and knowledgeable. Thank you Matthew and Sean being on site for our spring start up, well done.
Carol S S.
As usual, TriState Water Works, Tim, was prompt, efficient and friendly. He let me know that he had to replace a damaged sprinkler head. I have come to expect great service from whoever comes to my house to turn the system on in the Spring and turn it off in the Winter...I'm never disappointed!
Excellent service with my irrigation start up today. Prompt, courteous and efficient! Explained all aspects and replaced a few heads on the sprinklers. Would highly recommend TriState Water Works!
I have used TriState for many years now and I have to say that I always have good service with Tim. In fact, I prefer to use no one else but him. He's technically great regarding my irrigation system and has a great personality to boot. I have used others but please keep Tim on my route! Thank you, Joyce Deupree
Nicholas did an outstanding job of finding and fixing all of the issues with our irrigation system. He was polite, professional and knowledgable. I switched to Tri-State a few years ago for our irrigation opening, closing and maintenance and I an so glad I did. Their employees have integrity, work hard to solve issues and ensure that every plant is being watered. I can't say enough!
The technician from Tristate Water Works arrived on time to winterize our in-ground watering system. He was polite, explained what he would be doing, and executed the work in expert and timely fashion. We could not ask for any better service!
1st class service in every area. The service tech was a greatrepresentative for TriState. More companies should operate this way. Five stars for Alek, your tech.
Nickolas always does a good job of testing all the sprinkler heads to make sure my lawn and flowers are covered properly. He always shows up on time and is very pleasant.
Excellent service and follow up with any issues I’ve had with a broken sprinkler head etc. I would say 6 stars. Always super helpful and courteous.
Have had used TriState Water Works for years. Consistently knowledgable, helpful, and reliable.
Very prompt and good. If there is something that you are not satisfied with, they will make it right. Very dependable.
Excellent service and communication. Our technician, Nicholas, was very professional and a super nice guy!
My irrigation system was winterized. The technician explained what he was doing and left everything neat. He was very friendly and made sure to answer my questions. I will be using this company again in the Spring to turn the system back on.
We have used TriState Water Works for about 6 years now and would not think of using anyone else. Alex came out this time and performed with excellence both in the mechanical aspect and the communication of what he did and what has to be done on start up next year. Thank you Alex.
Tristate Water Works continues to impress me. Low key, reliable and always willing to listen and respond. I have now expanded my use to their landscape lighting division and have found them to be similarly capable and responsive. They are exactly what a service company should be: competent and responsive.
If I lived in the greater Cincinnati area, and didn't work with Irrigation I would definitely give Shawn and his guys a try. They are very knowledgeable and professional people.
I can not say enough good things about this company. If you want it done right you’ll make the call to them now! Eric is the man!! If you have a wiring problem (or any problem for that matter) with your system he will fix it and fix it fast!! Kuddos!! Glad we found your company!!
Alex was very professional, knowledgeable, and courteous.
I recently had Tristate Water Works out to perform maintenance on our irrigation system as well as have it upgraded. Eric was awesome and professional the entire time, even texted us a few days after install to make sure everything was running smoothly. Very happy with our new irrigation system!
TriState it is the best service I would highly recommend them to my friends and family. the service guy was very nice and answered all my questions I will be using TriState for my system
Appointment went well, as it always does. Everyone from that company has been competent, helpful, and friendly. I have nothing but positive things so say about them.
We have used Tri-State for maintaining our irrigation system since 2013 and we also had them install some outdoor lighting. We have been pleased with their work. Eric has done our recent services. He is knowledgeable, respectful and I trust him to do it right.
We have had a great experience with TriState Water Works for the past 5 years. They are always professional, prompt, and do good work. I would recommend them for anyone needing maintenance or repair of their sprinkler system.
Carlos Gregory S.
I’ve been a customer for YEARS. Eric of Tri-State is the absolutely best technician in the world. Always professional and thorough!
Eric has been coming to my property for many years. He is consistently pleasant during his time here and excellent at diagnosing then repairing issues with the irrigation system on the property, many of them that I’m not even aware of. I do my best to try and schedule when he has openings if any irrigation issues come up during the season. Thanks Eric!
Very responsive and efficient in winterization of sprinkler system.
Dreis Van L.
On-time, clean, job done right, good price,...What else could you ask for?
Would recommend. My home has a very complex and delicate sprinkler system and TriState WW has managed it well from repairs to winterization.
We have used TriState Waterworks for several years and always pleased with their services. They are courteous, professional and always do a great job!
They are the best ever. They show up on time and always take care of business.
Brie Quinn W.
Everyone at TriState is excellent! I would definitely recommend them them for all irrigation needs.
Wow, wow, wow. A business that cares about the customer. What a great feeling in today’s world where that appears to be hard to find. Very responsive, very helpful and very fair in pricing. I highly recommend them for any of your irrigation system needs
This company is the best!! We have never been disappointed with any aspect of TriState WaterWorks. Everyone is friendly, knowledgeable, efficient and reliable. Would highly recommend them for their unparalleled service.
They keep their appointment times or they call if running ahead of schedule Guys were courteous and knew their stuff!
Tech was great knowledgeable, friendly, and offered great advice. Would highly recommend
The service people who come out are always great. They are knowledgeable and friendly. The support staff are more than kind as well. Highly recommend.
I’ve been using TriState Water Works for years now. And they have never let me down. The most honest, thorough and fair company I’ve come across. 5 STARS!
I switched to this business after a couple of disappointing experiences with one of their competitors. They've been very responsive to my inquiries and sent out a very skilled, hardworking and friendly technician. He was able to get my irrigation system ready for the season, including a couple of repair efforts as the system is getting long in the tooth. Thanks guys!
Eric is amazing! He does the job with utmost sincerity and dedication. He builds a special bond with his clients.
We’ve used Tri State for the last few years and have always received fantastic service. This year, we had some issues with our sprinkler system due to a patio we had built. Eric and the Tri State team were very helpful in working through the issue. Eric in particular was dedicated - he stayed until almost 8 PM to ensure the job was done right. Thanks Tri State!
Always a pleasure to work with Tr-State! Courteous and prompt. Good folks!
We switched to TriState Water Works 2 years ago and we are so glad! They are excellent with communication, timeliness and have knowledgeable, clean and neat employees. Could not be happier with their work!
Mike H A.
Eric, the service technician was completely professional, being prompt and carefully aligned all my sprinkler heads. If a sprinkler head needed to be moved or replaced he did it without hesitation. I am completely satisfied with Tri-State Water Works, especially Eric the serviceman.
TriState Water works does a great job. Special shout out to Eric their technician who knows his stuff.
TrState Water Works was on time, performed all necessary repairs (I just moved into this home), and was professional. The technician was excellent.
Took care of opening our sprinkler system and replacing a few broken heads. Very happy with price and service.
First, let me say that we had used several other irrigation companies, which had difficultly in answering the phone, returning calls, showing up at appointments, etc., which left us dissatisfied and looking for a new company. TriState Water Works was a gem in this regard, as it was a no-hassle schedule and they answered the phone or called back in a reasonable time, billing was easy, etc. In a world where nothing is easy, this was. Eric from TriState Water Works was extremely capable and informative. He went above and beyond, taking the time to review the entire system with me, and repairing damage that previous contractors agreed was there but couldn't (or wouldn't) find. He also identified places where we could increase efficiency, but did not try to push additional services or products, which I appreciate. I was completely satisfied and I will continue to use this company to winterize and maintain my sprinkler system.
TriState Water Works consistently provides outstanding service and installation of Irrigation systems and outdoor lighting. I've been a customer for years, and TriState continues to provide great service and value.
james j C.
Winterization was done well by qualified and polite tech, scheduled promptly at reasonable expense.
I have been using TriState Water Works for years to maintain my home irrigation system. Eric is always prompt, courteous, friendly, and efficient. I'm a happy customer.
I was having difficulty with my current irrigation system contractor and gave TriState a shot. Tim came out, started up the system, made some adjustments, and explained the situation to me in full so I could understand and scheduled a follow up appointment to winterize.They make it easy to pay online and the price to value ratio is great. I'm now a regular customer. Highly recommended.
We have used TriState Water Works for Spring start up, Fall Shut down, and maintenance for the past 3 years. Very pleased with all of the technicians and quality of work. Highly recommend!
Sean was amazing. Very helpful and professional. Wasn’t happy with my previous company, this company is great!
On time and efficient. My system runs great. Thanks Tri-State H2O.
Great people & Great Service. We have have used TriState for years. Thanks.
We have worked with Tri State for many years. They are well trained, professional, reliable, efficient, and friendly. Tim, their tech who services our system is the best there is. He is a flexible can go service professional.
Scheduled an appointment for 3, received a call saying he was early which was not an issue at all. Very friendly, quality work, as well as quick work! Highly recommended to use for all irrigation needs!
Tim Van R.
Sean and the folks at Tristate have delivered excellent and timely service for me for 6 years. I highly recommend them.
Joanne Hoge C.
Eric and Alec were extremely professional and helpful! They found the leak in our irrigation system and made the repair. We highly recommend Tristate Water Works!
Very professional and friendly. From the owner to every employee I’ve ever met. Also fair and reasonable when it comes to price.
Erik was great. Showed up on time (7:30a) but some other landscaping work needed to be done before he could finish. He came back at 6p to finish things at our house. We greatly appreciate the extra effort. We really needed the sprinkler system working after this recent dry spell.
Sean, and all of his team, are outstanding in their work ethic and skill. I have used them for start-up and winterization for many years, and highly recommend them to all my friends. My system has had multiple issues as it ages, and Sean is able to fix them all. He remembers all the little details about our property, and is so professional and courteous!
TriState Water Works is the best! Prompt, professional and always willing to help. Eric is amazing and always goes the extra mile! Thank you!
Excellent servicearrived on time, courteous, thorough and competentwould use them again
Professional and reliable, these guys are the best. Technician Eric was out for the seasonal opening, and corrected a couple of issues that needed attention. As he was wrapping up, one of the pipes broke. Tri-State (Eric) was back out the following day, system is up and running!
Eric showed up right on time for the appointment and once here was courteous and kind. Finished the work quickly and kept me updated on the progress of the job. Highly satisfied.
Eric James Cross went above and beyond to repair a zone. He really brought his macgyver skills!
Showing up when you're supposed to is a big deal for me, and other vendors have fallen short. Tri State values your time and is promptly on schedule. In these trying times they have taken active measures to protect the health of the customer and the service professional, all the while continuing to do outstanding service.
We are very impressed with TriState. They are prompt in responding to questions/quotes. Eric was very professional and has serviced both our irrigation and lighting systems. We are certainly glad that we switched to this company. I highly recommend them.
Eric is a wonderful tech, a super nice guy and has been helpful to educate me on the sprinkler system in the home we recently purchased. Being the first home with a system we have owned, I had many questions and he took the time to show me how it worked and addressed all issues with the system in addition to winterizing and starting up the system. The company is well run, responsive and up to date with electronic communications and billing options. Will have them to some landscape lighting this summer. Recommend Tri-State for your sprinkler system or landscape lighting projects.
They actually show up on time, and spend the time to get my system ready for the season...
Eric was awesome and his expertise showed in helping me out with both my irrigation and lighting systems. He didn't stop until he knew ALL components of my systems were up and running properly! Overall great service and very professional! Definitely would recommend them and I know I will be using them again in the future!
Malachi Mullarkey (.
Sean is my Father, and I couldn’t be more proud of his accomplishments!
Earl Joseph N.
TriState Water Works are a very professional company. Eric is a outstanding tech, we would use no other for our sprinkler system. I say once you try them you will feel the same way.
LeEtte Trice H.
Sean and his team have serviced our system for several years. Our experience has been excellent. Summer (office manager), Sean and Jordan have been a pleasure to work with. They are prompt, pleasant, courteous, trustworthy and professional. I highly recommend them. Rod Husk
Great job!! Recommend Tri-state Water Works very highly. On time,very nice and friendly. Eric kept me inform on what he was doing and any repair he did. Set the system up and ready to go. Thank you Eric.
I sent back an email after they reminded me it was time to schedule. They are quick to respond back. We set up the appoinment in which Eric arrived on time, he did a great job checking and repairing so our summer watering will go smoothly. Thanks guys you do a great job. See you in the fall!
Rick Donna H.
TriState is easy to contact and has responded to our needs in a timely manner.
Stacy Hoglund L.
We have been happy with our service since we moved into our house. They were accommodating this most recent time with my tight schedule, which I appreciated.
Susan Stine E.
We switched to Tri-State a few years ago and are very pleased....excellent service with very friendly and helpful professionals.
Trustworthy company that delivers what they say! Do a great job on lighting.
I have used this company to service my watering system for a long time. They do a good job, send me reminders to schedule, show up on time and the price is right.
Brenda Pearson D.
I found myself in a nightmare situation with another contractor who disappeared on me, with my money. I found TriState and they were here when promised. Very enjoyable and quality people to work with..
Tri-State Water Works provides extremely professional and expert service!
I have been a satisfied customer of TriState Water works for many years. The company installed my sprinkling system many years ago, and I've had them service the system since the installation. I've never been disappointed with the prompt service and repairs when needed. Last year I had LED lighting installed, replacing the old lights and at Christmas, my lights are red and green...thanks to Sean Mullarkey! I recommend the company to anyone who wants excellent service in their yards to enhance lighting and to have a great-looking lawn.
Used them for outdoor lighting...Very pleased with LED lights and their set up...
Dave Irvin S.
TriState Water Works showed up on time. They were very personable and knowledgeable and their pricing is very reasonable.