TriState Water Works Reviews: Cincinnati’s Lawn Sprinkler Company

We’re the lawn sprinkler company who truly loves our customers, and we are honored to be highly-rated in our customer reviews.

Google Rating
4.9
Based on 340 reviews
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Angi Rating
4.9
Based on 93 reviews
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Bruce H.
Bruce H.
Tristate Water Works continues to impress me. Low key, reliable and always willing to listen and respond. I have now expanded my use to their landscape lighting division and have found them to be similarly capable and responsive. They are exactly what a service company should be: competent and responsive. Today Darren showcased this Company’s skills : he was competent and thorough and went through my whole system which ensured a smooth startup. Highly recommend!
Molly
Molly
Corey was on time and very efficient. He explained everything clearly.
Kenneth H.
Kenneth H.
Excellent service, on time as scheduled. Technician, Tim Christie, was very knowledgeable, courteous and efficient.
AJ S.
AJ S.
TriState is always awesome, on-time and makes sure our system is running smoothly for the watering months. Darren did a great job! Quick and easy and fixed our one faulty sprinkler head.
ted T.
ted T.
Yesterday, lead tech Darren Owens and a trainee Matt started up my sprinkler system checked for leaks found one and repaired it. They did a great job also explained a couple of things on the controller.
Last year, Darren adjusted sprays, which I thought I had areas covered well. After he had made several changes in the sprays and nozzles, I had grass growing in areas that were difficult. TriState Water Works is the best.
Kyle R.
Kyle R.
Very punctual and did a really good job. I highly recommend. Darren Owen’s the technician was great to work with.
David R.
David R.
I have used TriState Water Works for all my irrigation needs the last three years. Tim Christie has been my technician every time. He is efficient, professional, and knowledgeable. I would not hesitate to recommend to anyone that needs their systems opened, closed, or repaired. Thanks Tim!
kyle H.
kyle H.
Corey did a great job. Had quite a bit to work to do and he got it done in a timely manner while doing a great job
Suzanne K.
Suzanne K.
When opening our system, Corey found a couple issues that needed servicing and repairs for the system to work correctly. Great job and thank you for bringing this to our attention.
Bobbitt Family V.
Bobbitt Family V.
Tim did a great job opening our sprinkler system for the spring.
michele S.
michele S.
Tim was very courteous on time friendly. He explained what was broken and gave me an estimate before working on my sprinkler and back flow
Laurel P.
Laurel P.
Corey was very professional and did a great job with our sprinklers! Highly recommend.
Somebody's M.
Somebody's M.
Corey is amazing! Fast, efficient and even have new some helpful tips for my lawn. Thank you Corey!
Gurkiran S.
Gurkiran S.
Darren was polite, explained what he had done and next steps
Doug R.
Doug R.
Great service as usual from Darren! Prompt arrival after he called to confirm he was on the way, and completed the service in a short time with no issues.
Bill B
Bill B
Corey Wharff did a great startup job for my sprinkler system in Blue Ash. It was a short appointment because he was very prepared and knew my system well. Thank you so much Corey.
Sheena A.
Sheena A.
Tim was great!! Love their customer service!
Hope G.
Hope G.
As always, Tim and his work ethic, knowledge, patience, and skill is excellent. Tim has been servicing our sprinkler system for a few years now. We're satisfied with, and grateful to do business with TriState Water Works.

And Taylor in the office is excellent as well. We truly appreciate this company. Their customer service is unmatched. They All are: Dependable, Friendly, Professional. Trustworthy... Thanks!!

HG
Carlos S.
Carlos S.
Corey is a great service technician. He was very detailed in his work as well as kept me advised as to what was going on. No complaints here and hope you remains my technician.
Jay S.
Jay S.
Yet another great Job by TriState Waterworks & Tim! Tim came out to ensure the work they did late last year was all functioning correctly.
Super pleasant, informative, and easy to work with.
Maria H.
Maria H.
A great company that always takes care of us every year they are always professional and do great work! We have been with them for over 10 years! We would highly recommend them! Corey wharff did our service and he was amazing!
Rebecca M.
Rebecca M.
Tim Christie was very helpful. I was sure we had major damage due to having large equipment drive through our yard for some work we were having done. He was able to assess the situation and repair it quickly. It turned out only to be two damaged sprinkler heads.
Mike D.
Mike D.
This is my first time using TriState Water Works. Tim was actually early (good thing) and opened our system quickly. Great service
AJ R
AJ R
Tim Christie did a spring visit to turn on my system and perform a backflow inspection. He arrived promptly and very efficiently did the work. He straightened 2 sprinkler heads and reported that everything was functioning correctly. I have been using this company for 4 years and recommend them to my neighbors and friends.
Lisa L.
Lisa L.
Darren was prompt and finished quickly. Great job
Nick G.
Nick G.
These guys do great work. Been using them for a few years now. Highly recommend the annual contract. They proactively call and schedule all the included items unlike most companies who “forget” about the contract appointments unless you call about them to schedule. Corey was the tech this spring start up and highly recommend him.
Hana S.
Hana S.
Darren spent a lot of time helping figure out our system and fixing it. Thank you!
David Q.
David Q.
Darren was very professional and explained exactly the services he would perform today and any recommendations for future consideration.
Antonina S.
Antonina S.
Darren Owens did an outstanding job taking care of my sprinkler system startup. He was on time, attentive to details, courteous and took his time to explain how to operate the system. Also, Darren pointed to my attention that one sprinkler was broken and leaking water, so he replaced it with the new head during the same appointment. Thank you from one happy customer!!
Perry H.
Perry H.
Corey was excellent and had our system up and running in no time! Thank you Corey.
Kellie C.
Kellie C.
Corey was very thorough in making sure our system is in perfect working condition for this season!
Krystal K.
Krystal K.
Corey did a great job and made sure we understood what he did today and what may need to be done in the future.
Eric D.
Eric D.
Excellent work and nice personality! Very efficient! Comes on time! I look forward to him coming to take care of my irrigation system twice a year for the last 10 years or so!
Dan R.
Dan R.
I have been a customer of TriState Water Works for better than ten years or so. Back at that time I had worked my way through three other irrigation servicers looking for a reliable solution. Worked initially with TriState owner Sean and was sold on his caring attitude. This attitude is evident in his employees. TriState service technician Tim has serviced my irrigation system for several years now and I've always receive the quality work I expect along with his knowledgeable judgement in improving my irrigation system. I never feel trepidation about the irrigation system now and know that TriState will be there to work through any issue. Definitely 5/5 star rating.
Betty S.
Betty S.
Darren was detailed on system and solved minor problems. He recommend repair on system due to crack to prevent water leakage .
Now our system is perfect and ready for the year. Darren is great!
Jasmine E.
Jasmine E.
I have worked with Tristate Water Works now for 8 years. Customer service top notch. Worked with Corey today. Was very professional, wore booties inside, super friendly and respectful.
Peter N.
Peter N.
The gentleman from Tri-state (Corey & Darren) were courteous, efficient and well informed. Installed my New Hunter system. Happy with my Installation.
Donna M.
Donna M.
Corey was excellent! We appreciated his professionalism and high quality work!
John C.
John C.
First rate, professional service. Prompt and courteous. I used another firm for my residential sprinkler system but they stopped servicing my area. I switched (at their recommendation) to Tri-State Water Works. I am very happy I did. Highly recommended.
Tj V.
Tj V.
I have been having Tristate take care of our irrigation system for many years. They have always done a great job. Great responsiveness, and they take the time to explain the details of the work. I highly recommend them for any needs you have pertaining to irriagation work.
James S.
James S.
Darren was courteous and thorough. Performed quality work, made sure we were clear on process and next steps.
klaus B.
klaus B.
I have been with TriState Water Works for many years, and they have always done an excellent Job. Corey has done the maintainance on our Sprinkler for years now, and he gets 5 out of 5 Stars from us!!
LJ C.
LJ C.
Darren (TriState Water Works) arrived today promptly and professionally. He was able to expertly winterize my irrigation system while also explaining how the system worked overall, per my many questions. I was very impressed with him and his work today and as such, have signed up for the Basic Program offered by the company which will begin next Spring. Thanks, Darren! See you in the Spring!
Julie S.
Julie S.
I don’t even remember when I started using TriState Water Works. I have always been pleased and have never had an issue. They are quick to respond, professional and trustworthy. Tim was here on time this morning and has been going above and beyond since the first time I met him. The owner, Sean, has always been responsive and helpful. I never hesitate to recommend them.
Leif H.
Leif H.
Corey was on time, quick, and a very nice gentleman.
Rick & Valerie T.
Rick & Valerie T.
Darren was professional and did a great job.
Kathy M.
Kathy M.
Tri-state waterworks did a great job winterizing our sprinkler system. Cory was especially helpful and friendly. Thanks for making it easy for us at our new home!
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