TriState Water Works Reviews: Cincinnati’s Lawn Sprinkler Company
We’re the lawn sprinkler company who truly loves our customers, and we are honored to be highly-rated in our customer reviews.
Google Rating
Based on 230 reviews
Facebook Rating
Based on 25 reviews
Angi Rating
Based on 98 reviews
Mary L.
Excellent service with my irrigation start up today. Prompt, courteous and efficient! Explained all aspects and replaced a few heads on the sprinklers. Would highly recommend TriState Water Works!
David N.
Chad P. from TriState water Works completed my sprinkler system tuneup and repairs this morning. He did a wonderful job. Three heads needed replacing, a couple others needed adjusting. He was efficient and everything was running well at the end. He cleaned everything up after all was done. I will definitely request his service in the future.
AJ R
Timothy performed the required backflow test. He was punctual and did the work quickly. Tristate Water Works has always gone above and beyond my expectations and I recommend them to my neighbors and friends.
Dan R.
I have been a customer of TriState Water Works for probably ten years or so. Back at that time I had worked my way through three other irrigation servicers looking for a reliable solution. Worked initially with the owner Sean and was sold on his caring attitude. This attitude is evident in his employees. Have worked with Tim for several years now and always receive the quality work I expect along with his knowledgeable judgement in improving my irrigation system. I never feel trepidation about the irrigation system now and know that TriState will be there to work through any issue. Definitely 5/5 star rating.
Abasic Computer S.
If you are not using TriState Water Works, you should be.
Jason S.
Darren is great to work with! Very helpful and courteous.
Gene M.
First class company with first class people. They are all very knowledgeable, professional and they take care of the issue the right way, the first time. I’ve used TriState for many years and couldn’t be happier. Tyler is very capable and always makes sure you’re happy with whatever task he’s called to address.
Laura P.
I have used them for years. Terrific. They answer the phone, or call you back promptly. They arrive on time, or let you know if they want. They are knowledgeable and professional.
Douglas H.
Tim and the team at Tristate are always on time, professional, and competent. Two thumbs up!
J P
We have been using tri-state for a couple of years now and couldn’t be more happy with the service. Darren was awesome. He was punctual, friendly and professional.
Amber M.
Chad did an excellent job communicating the issues with our sprinklers, happily worked through my punch list, and was professional. I highly recommend him to others.
Tim Van R.
Sean and the folks at Tristate have delivered outstanding service for me for 11 years. I highly recommend them.
Kathleen R.
Darren arrived early for our scheduled appointment and quickly & professionally got our sprinkler system up and running. We had several problem areas which Darren repaired. He advised me of an issue with our back flow and made note of it in our file. Darren ran through all the zones multiple times ensuring that all were working properly. I am 100% satisfied with this service and highly recommend Darren and TriState Water Works to anyone with a lawn sprinkler system!
Mark P.
Darren Owens was professional and courteous. He quickly repaired several issues that developed over the Winter, and our sprinklers and drip lines are now ready for another season.
Brad S.
The best service you can find. Chad and the entire team are top notch, best of the best. Highly recommend.
Cindy B.
We are always pleased with the TriState Water Work guys. Chad was our service tech. He was helpful, professional and friendly. Thanks TriState.
Gretchen R.
We’ve been trusting TriState to maintain our irrigation system at our home for 12 years. Thanks for the spring setup Darren!
Bill B
TYLER HARNESS is an outstanding Technician / Serviceman for TRISTATE WATER WORKS. He visited our home in Blue Ash, Ohio on April 1, 2025. Tyler helped program our Hydrawise Watering / Irrigation System and showed me each step on my phones app as he set the various filters and thresholds for watering. He walked me through each of our 6 zones and adjusted sprinkler heads so they covered all the grass, flower and tree areas. I really appreciate his patience and professionalism. He is one of the best customer service reps we’ve ever had at our home. Thank you Tyler!
Cynthia F.
Most responsive and professional business we deal with in maintaining our property.
Jim A.
1st class service in every area. The service tech was a great
representative for TriState. More companies should operate this way. Five stars for Tim your tech.
representative for TriState. More companies should operate this way. Five stars for Tim your tech.
Michelle R.
Tri-State Water Works was a great company to work with to install our Whole House Filtration, Water Softener, and Reverse Osmosis in our new home. We moved in 12/20/24, system installed 12/23/24. Installer was extremely knowledgeable, polite, and take great care ensuring he did not damage anything on the new property. This company was upfront with cost and did not try to sell me items I did not need. Honesty was refreshing.
Stephen B.
They do a great job every time.
Kevin L.
Great company. Always consistent and easy to schedule and work with. I highly recommend.
Joseph M.
Great company! Everything went as expected and prompt, courteous service. Tyler the best!
Jay S.
Another great Job by TriState Waterworks & Tim!
You can't go wrong with Tristate Waterworks. Always helpful. Sean & the team go out of their way to make sure you have what you need and any questions answered.
You can't go wrong with Tristate Waterworks. Always helpful. Sean & the team go out of their way to make sure you have what you need and any questions answered.
Brianne F.
We switched to TriState Water Works over 4 years ago and we are so glad! They are excellent with communication, timeliness and have knowledgeable, clean and neat employees. Could not be happier with their work!
Laurie M.
Thank you TriState Water Works for the great work. You show up on time with a professional and kind demeanor and do the work quickly and efficiently. Plus, your prices are great. Looking forward to getting booked for 2025.
JavierGDR G.
Tim did a fantastic job fixing our sprinkler system. Professional, explained all steps, protected our lawn … and everything with a smile!!
Tony M.
As usual, the technician was right on time and performed the winter shutdown efficiently and with care.
Michael M.
Job done right the first time. Dependable friendly service.
Donnie B.
We used TriState Water Works to replace a backflow device. It had broken and shot over 3000 gallons of water out. Tim did a great job!!
Tim T.
TriState Water Works has been the only company I used for start up, winterizing and general maintenance for 8 years. Outstanding team...Thanks Tim and Tyler
Richard B.
Great company! Great communication! On time and efficient. Chad who serviced the property did a great job! Thank you!
Karen P.
Tyler did a great job of listening, fixing a few items that needed correcting and suggesting helpful changes to a head to give us better coverage. TriState has been our provider for years, we appreciate how knowledgeable the team is.
Patty B.
Chad was the best! Happy to be at our home. Very knowledgeable and spent a lot of time assessing our sprinkler system. What I’ve liked best was that he gave us options on what we needed to do currently and then suggestions for the future!
Innis O.
Chad was very professional ,punctual , addressed all concerns, and made necessary repairs.
Chris D.
Chad was superb. Very helpful, hard working and friendly. Impressed.
Judy M.
I have had many technicians over the years but today this young man named Chad did an excellent job over and beyond all others . He was pleasant, professional and did the job in this extremely hot temps. Kudos to Chad!! Thank you for a job well done !!!!
Anne R.
Best customer service I’ve received in 5 years regarding my sprinkler system. Ask for Luke he spoke to me and not at me. Asked me to share my thoughts and request before working with me on suggestions and not trying to sales pitch me.
Hope the company keeps their employees happy because they have good people. Taylor is also very responsive.
Hope the company keeps their employees happy because they have good people. Taylor is also very responsive.
Julie B.
Chad was very knowledgeable and efficient 😎
Daniel H
Chad was great. On time, knowledgeable, and friendly.
Greg C.
After struggling with another company, I switched to TriState Water Works this year for my sprinkler system servicing. Today TriState turned on my system, walked me through everything, answered all of my questions - they were very professional (communication was great, I even got a text this morning telling me they were on their way). Both the technicians, Chad and Tim, were very skilled and knew what they were doing.
Luis Pedro S.
Chad opened my sprinklers this season and I had a great experience. He was good at explaining things that were needed beyond regular opening (broken sprinklers) and patient at explaining me different questions I had
Lauren
Chad was on time with restarting our irrigation and very professional. He even turned some of the sprinkler heads and put our sprinkler system on a schedule for us. Great job!
Audrey C.
As usual, I received great, personalized service by TriState Water Works at my sprinkler startup appointment. All of the staff that has come over the past 5 years has been thorough and well-equipped with what they needed to get my system running. Chad Parsell took care of us today and we were in great hands!
Wayne W.
Francisco did a great job. Efficient, professional and very conscientious. Fixed the leak problem.
Hope G.
Professional, friendly, efficient, timely. Thanks, TriState Water Works, for servicing our in-ground sprinkler system every spring and fall season... We're satisfied repeat customers. Francisco did an excellent job on our Spring, '24 Sprinkler Start-Up.
Derrick & Hope G.
Derrick & Hope G.
David Lisa V.
Sean’s employees are always friendly, timely and knowledgeable.
Thank you Matthew and Sean being on site for our spring start up, well done.
Thank you Matthew and Sean being on site for our spring start up, well done.
Nicole S.
Excellent service and communication. Our technician, Nicholas, was very professional and a super nice guy!
Carolyn Hurlbert G.
Great service, on time and very professional.
Jenna C.
I can not say enough good things about this company. If you want it done right you’ll make the call to them now! Eric is the man!! If you have a wiring problem (or any problem for that matter) with your system he will fix it and fix it fast!! Kuddos!! Glad we found your company!!
Albert B.
TriState it is the best service I would highly recommend them to my friends and family. the service guy was very nice and answered all my questions I will be using TriState for my system
Carlos Gregory S.
I’ve been a customer for YEARS. Eric of Tri-State is the absolutely best technician in the world. Always professional and thorough!
Marge Dunlay H.
Professs, knowledgeable and prompt
Brie Quinn W.
Everyone at TriState is excellent! I would definitely recommend them them for all irrigation needs.
Susan F.
This company is the best!! We have never been disappointed with any aspect of TriState WaterWorks. Everyone is friendly, knowledgeable, efficient and reliable. Would highly recommend them for their unparalleled service.
Tom R.
They keep their appointment times or they call if running ahead of schedule
Guys were courteous and knew their stuff!
Guys were courteous and knew their stuff!
Lynn M.
The service people who come out are always great. They are knowledgeable and friendly. The support staff are more than kind as well. Highly recommend.
Tom P.
I’ve been using TriState Water Works for years now. And they have never let me down. The most honest, thorough and fair company I’ve come across.
5 STARS!
5 STARS!
Mike H A.
Eric, the service technician was completely professional, being prompt and carefully aligned all my sprinkler heads. If a sprinkler head needed to be moved or replaced he did it without hesitation. I am completely satisfied with Tri-State Water Works, especially Eric the serviceman.
Keith P.
TriState Water works does a great job. Special shout out to Eric their technician who knows his stuff.
James E O.
Sprinkler system installs and maintenance.
Mike M.
On time and efficient. My system runs great. Thanks Tri-State H2O.
Joanne Hoge C.
Eric and Alec were extremely professional and helpful! They found the leak in our irrigation system and made the repair. We highly recommend Tristate Water Works!
Patti H.
We are very impressed with TriState. They are prompt in responding to questions/quotes. Eric was very professional and has serviced both our irrigation and lighting systems. We are certainly glad that we switched to this company. I highly recommend them.
Pierce K.
Eric was awesome and his expertise showed in helping me out with both my irrigation and lighting systems. He didn't stop until he knew ALL components of my systems were up and running properly! Overall great service and very professional!
Definitely would recommend them and I know I will be using them again in the future!
Definitely would recommend them and I know I will be using them again in the future!
Amy Bowles D.
Wonderful service!! Professional and reliable!
Trina R.
Excellent work, prompt and courteous repairman.
LeEtte Trice H.
Sean and his team have serviced our system for several years. Our experience has been excellent. Summer (office manager), Sean and Jordan have been a pleasure to work with. They are prompt, pleasant, courteous, trustworthy and professional. I highly recommend them. Rod Husk